iTunes also freezes under any other user account on the same machine. Even if iTunes has frozen, the iPhone is available under 'My Computer' and gives me access to digital photos I took with the iPhone.
The iPhone works fine with any other machine and doesn't cause iTunes to freeze.
I have installed all Apple updates and I've exhaustively followed this guide: iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch.
My system: Windows 7 64-bit; Intel Core i7 @ 2.67GHz
My Solution
- Plug in your iPhone and allow iTunes to freeze
- Click Start > Control Panel > Administrative Tools > Services
- Right-click the service called "Apple Mobile Device" and choose "Restart"
- iTunes will become responsive for a fraction of a second, but may then freeze again
- Repeat step 3 until iTunes becomes responsive and your iPhone appears under "DEVICES" in the left-hand panel.
- I normally have to restart the mobile device service 2 or 3 times before iTunes becomes responsive again